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  Forum: Ratings and feedback - bad rating received from bad buyer
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  bad rating received from bad buyer     Thu 20th Dec 2007 08:04:19

Bgpostcards

[100% (2271x)]




Hello friends,

I write because I have received a 0% rating from bad buyer.
Here is the story : Auction ended on Tue 23rd Oct 2007 :

Link (http)


After many many messages and sent invoice requests I didnt have received any answer or any payment(the seller has active e-waller , me too).After that I was also honest and on 26.November I started "Dispute resolution" :

Link (http)

Also no any results with that method.
And at the end yesterday I have given to the member 0% rating and has restarted my sale.
And immediately I have received a bad rating too.
So my question is how is that possible?What kind of people are using Delcampe?Any solution how we can dismiss these dishonest members out of Delcampe?

Here you can see that dishonest member.Remember him :

Link (http)


Also other recent case :

Link (http)

For that auction I have received a 50% rating with the explaination "That is not a postcard" .I am on a different opinion but that is not important.The thing is that the member didn't contact me and to discuss that with me.I could give him the money back (the card costs 2 Euro) and he could keep the card (it is not a problem for me) and not to give me not so good rating.But maybe he didnt have enough time to do this.

If you see my ratings you will see that I have 10 ratings x 50% from one buyer.He bought 10 cards x 3 Euro(total 30 Euro) and he wanted regular mail.The letter was lost and he gave me 50% ratings.Is he right?
I think - NO .You know that noone seller gives any guarantee for regular mail.If they want guarantee - lets pay for registered letter.

I have other funny case - I sent a cards which cost 1 Euro to the buyer with regular mail(noone wants to pay registered shipping for cheap cards and I understand that).On the 15th day after the sending the member told me that he hasnt received my card and I must resend other card to him.Is that right?Must I resend to him other card because he didnt receive my card which was wirth regular mail?Fortunatelly the card has arrived on the 29th day after the sending and the stamp on it was a proof that I sent it on the date I have told to the buyer and he saw that.Just slowly postal service.

And at last I want to share some other thing.Many sellers with thousend of goods ratings (that means they are honest and inteligent people) write that the shipping is *.* Euro for Europe and after the buying it appears that that is a shipping to European Union.So I ask to write with more details because I do not think that Europe is only the E.U. countries.
Also I have a some possible answer to a buyer who has anounce me a shipping which was (ion his writings) for countries outside Europe.After some messages I found out that his Europe means only E.U countries(as a lots sellers make).And he told me that because Bulgaria is not in E.U. I am on the tax for Outside Europe.So I want to let you know the INTELLIGENT SELLERS that since 01.01.2007 Bulgaria is in E.U.
After that he told me to ask "LA POSTE"(the french post) why they took more money for letter to Bulgaria.So what I have to do with LA POSTE?He anounce a price for Europe (for example 1 EURO) and at the end took from me more(for example 2 EUROS).


Many thanks for your time you have spent for reading of my message.
I would love to read any of yours opinions.Many on some things I am not right.You decide :)


Have a nice day
Bgpostcards
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  bad rating received from bad buyer     Thu 20th Dec 2007 18:03:59

Cajunsr1

[99% (496x)]


Click to zoom...



In response to Bgpostcards [100% (2271x)] :
Hello friends,

I write because I have received a 0% rating from bad buyer.
Here is the story : Auction ended on Tue 23rd Oct 2007 :

Link (http)


After many many messages and sent invoice requests I didnt have received any answer or any payment(the seller has active e-waller , me too).After that I was also honest and on 26.November I started "Dispute resolution" :

Link (http)

Also no any results with that method.
And at the end yesterday I have given to the member 0% rating and has restarted my sale.
And immediately I have received a bad rating too.
So my question is how is that possible?What kind of people are using Delcampe?Any solution how we can dismiss these dishonest members out of Delcampe?

Here you can see that dishonest member.Remember him :

Link (http)


Also other recent case :

Link (http)

For that auction I have received a 50% rating with the explaination "That is not a postcard" .I am on a different opinion but that is not important.The thing is that the member didn't contact me and to discuss that with me.I could give him the money back (the card costs 2 Euro) and he could keep the card (it is not a problem for me) and not to give me not so good rating.But maybe he didnt have enough time to do this.

If you see my ratings you will see that I have 10 ratings x 50% from one buyer.He bought 10 cards x 3 Euro(total 30 Euro) and he wanted regular mail.The letter was lost and he gave me 50% ratings.Is he right?
I think - NO .You know that noone seller gives any guarantee for regular mail.If they want guarantee - lets pay for registered letter.

I have other funny case - I sent a cards which cost 1 Euro to the buyer with regular mail(noone wants to pay registered shipping for cheap cards and I understand that).On the 15th day after the sending the member told me that he hasnt received my card and I must resend other card to him.Is that right?Must I resend to him other card because he didnt receive my card which was wirth regular mail?Fortunatelly the card has arrived on the 29th day after the sending and the stamp on it was a proof that I sent it on the date I have told to the buyer and he saw that.Just slowly postal service.

And at last I want to share some other thing.Many sellers with thousend of goods ratings (that means they are honest and inteligent people) write that the shipping is *.* Euro for Europe and after the buying it appears that that is a shipping to European Union.So I ask to write with more details because I do not think that Europe is only the E.U. countries.
Also I have a some possible answer to a buyer who has anounce me a shipping which was (ion his writings) for countries outside Europe.After some messages I found out that his Europe means only E.U countries(as a lots sellers make).And he told me that because Bulgaria is not in E.U. I am on the tax for Outside Europe.So I want to let you know the INTELLIGENT SELLERS that since 01.01.2007 Bulgaria is in E.U.
After that he told me to ask "LA POSTE"(the french post) why they took more money for letter to Bulgaria.So what I have to do with LA POSTE?He anounce a price for Europe (for example 1 EURO) and at the end took from me more(for example 2 EUROS).


Many thanks for your time you have spent for reading of my message.
I would love to read any of yours opinions.Many on some things I am not right.You decide :)


Have a nice day
Bgpostcards


hi BG,
you are not alone in this struggle or the only victim of these deadbeats. i thought sebastien had a software program in place to 'weed' out these guys and bring them to justice, but i am beginning to wonder if it works at all. i can see by this buyer's track record, he has defaulted on several sellers in the past few months. and this is what needs to be stopped. his account shoud have been closed some time ago. i don't know what else to tell you but complain to evelyne or sebastien directly.

amities,
cajunsr.
:D
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#0000170235
 
  bad rating received from bad buyer     Fri 21st Dec 2007 00:27:52

Nanook99

[100% (694x)]





In response to Cajunsr1 [99% (496x)] :
hi BG,
you are not alone in this struggle or the only victim of these deadbeats. i thought sebastien had a software program in place to 'weed' out these guys and bring them to justice, but i am beginning to wonder if it works at all. i can see by this buyer's track record, he has defaulted on several sellers in the past few months. and this is what needs to be stopped. his account shoud have been closed some time ago. i don't know what else to tell you but complain to evelyne or sebastien directly.

amities,
cajunsr.
:D

Bgpostcards:For all the less than 100% feedback comments you have received I would suggest that go back and add a few lines of explanation to point out your position.
Anyone who is using Delcampe in a responsible fashion will not be put off by a few unworthy comments.You have more than enough positive feedback to show any potential buyer that you are committed to an honest and thorough transaction as far as it is within your control.There is nothing you can do with someone cracking back on you with a negative for your negative.I am not sure but I was under the impression that if you added the person to your blacklist before issuing the negative they could not invade your space in any manner or form.Does anyone have a answer to whether I am right or wrong??I have operated under this assumption in the past without any crack back negatives.........possibly I have just been lucky or just hit a bunch of lazy slugs. Take care! Jim
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#0000170286
 

 
  bad rating received from bad buyer     Fri 21st Dec 2007 00:33:24

Larosec

[100% (2899x)]
 Club+ member: Gold




In response to Bgpostcards [100% (2271x)] :
Hello friends,

I write because I have received a 0% rating from bad buyer.
Here is the story : Auction ended on Tue 23rd Oct 2007 :

Link (http)


After many many messages and sent invoice requests I didnt have received any answer or any payment(the seller has active e-waller , me too).After that I was also honest and on 26.November I started "Dispute resolution" :

Link (http)

Also no any results with that method.
And at the end yesterday I have given to the member 0% rating and has restarted my sale.
And immediately I have received a bad rating too.
So my question is how is that possible?What kind of people are using Delcampe?Any solution how we can dismiss these dishonest members out of Delcampe?

Here you can see that dishonest member.Remember him :

Link (http)


Also other recent case :

Link (http)

For that auction I have received a 50% rating with the explaination "That is not a postcard" .I am on a different opinion but that is not important.The thing is that the member didn't contact me and to discuss that with me.I could give him the money back (the card costs 2 Euro) and he could keep the card (it is not a problem for me) and not to give me not so good rating.But maybe he didnt have enough time to do this.

If you see my ratings you will see that I have 10 ratings x 50% from one buyer.He bought 10 cards x 3 Euro(total 30 Euro) and he wanted regular mail.The letter was lost and he gave me 50% ratings.Is he right?
I think - NO .You know that noone seller gives any guarantee for regular mail.If they want guarantee - lets pay for registered letter.

I have other funny case - I sent a cards which cost 1 Euro to the buyer with regular mail(noone wants to pay registered shipping for cheap cards and I understand that).On the 15th day after the sending the member told me that he hasnt received my card and I must resend other card to him.Is that right?Must I resend to him other card because he didnt receive my card which was wirth regular mail?Fortunatelly the card has arrived on the 29th day after the sending and the stamp on it was a proof that I sent it on the date I have told to the buyer and he saw that.Just slowly postal service.

And at last I want to share some other thing.Many sellers with thousend of goods ratings (that means they are honest and inteligent people) write that the shipping is *.* Euro for Europe and after the buying it appears that that is a shipping to European Union.So I ask to write with more details because I do not think that Europe is only the E.U. countries.
Also I have a some possible answer to a buyer who has anounce me a shipping which was (ion his writings) for countries outside Europe.After some messages I found out that his Europe means only E.U countries(as a lots sellers make).And he told me that because Bulgaria is not in E.U. I am on the tax for Outside Europe.So I want to let you know the INTELLIGENT SELLERS that since 01.01.2007 Bulgaria is in E.U.
After that he told me to ask "LA POSTE"(the french post) why they took more money for letter to Bulgaria.So what I have to do with LA POSTE?He anounce a price for Europe (for example 1 EURO) and at the end took from me more(for example 2 EUROS).


Many thanks for your time you have spent for reading of my message.
I would love to read any of yours opinions.Many on some things I am not right.You decide :)


Have a nice day
Bgpostcards


Hello,

I understand how upsetting a negative feedback can be.

But take it easy, this is just a subjective comment, and you have 100s more showing another side of the story.

I took a look on your listing : I would suggest you to replace these nice kids (What are they doing there anyway?) with an informative Terms of Sale.

Sincerely,
Corinne
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#0000170288
 
  bad rating received from bad buyer     Fri 21st Dec 2007 02:04:23

Cajunsr1

[99% (496x)]


Click to zoom...



In response to Bgpostcards [100% (2271x)] :
Hello friends,

I write because I have received a 0% rating from bad buyer.
Here is the story : Auction ended on Tue 23rd Oct 2007 :

Link (http)


After many many messages and sent invoice requests I didnt have received any answer or any payment(the seller has active e-waller , me too).After that I was also honest and on 26.November I started "Dispute resolution" :

Link (http)

Also no any results with that method.
And at the end yesterday I have given to the member 0% rating and has restarted my sale.
And immediately I have received a bad rating too.
So my question is how is that possible?What kind of people are using Delcampe?Any solution how we can dismiss these dishonest members out of Delcampe?

Here you can see that dishonest member.Remember him :

Link (http)


Also other recent case :

Link (http)

For that auction I have received a 50% rating with the explaination "That is not a postcard" .I am on a different opinion but that is not important.The thing is that the member didn't contact me and to discuss that with me.I could give him the money back (the card costs 2 Euro) and he could keep the card (it is not a problem for me) and not to give me not so good rating.But maybe he didnt have enough time to do this.

If you see my ratings you will see that I have 10 ratings x 50% from one buyer.He bought 10 cards x 3 Euro(total 30 Euro) and he wanted regular mail.The letter was lost and he gave me 50% ratings.Is he right?
I think - NO .You know that noone seller gives any guarantee for regular mail.If they want guarantee - lets pay for registered letter.

I have other funny case - I sent a cards which cost 1 Euro to the buyer with regular mail(noone wants to pay registered shipping for cheap cards and I understand that).On the 15th day after the sending the member told me that he hasnt received my card and I must resend other card to him.Is that right?Must I resend to him other card because he didnt receive my card which was wirth regular mail?Fortunatelly the card has arrived on the 29th day after the sending and the stamp on it was a proof that I sent it on the date I have told to the buyer and he saw that.Just slowly postal service.

And at last I want to share some other thing.Many sellers with thousend of goods ratings (that means they are honest and inteligent people) write that the shipping is *.* Euro for Europe and after the buying it appears that that is a shipping to European Union.So I ask to write with more details because I do not think that Europe is only the E.U. countries.
Also I have a some possible answer to a buyer who has anounce me a shipping which was (ion his writings) for countries outside Europe.After some messages I found out that his Europe means only E.U countries(as a lots sellers make).And he told me that because Bulgaria is not in E.U. I am on the tax for Outside Europe.So I want to let you know the INTELLIGENT SELLERS that since 01.01.2007 Bulgaria is in E.U.
After that he told me to ask "LA POSTE"(the french post) why they took more money for letter to Bulgaria.So what I have to do with LA POSTE?He anounce a price for Europe (for example 1 EURO) and at the end took from me more(for example 2 EUROS).


Many thanks for your time you have spent for reading of my message.
I would love to read any of yours opinions.Many on some things I am not right.You decide :)


Have a nice day
Bgpostcards


hi BG,
it seems your friends here speak the truth and i agree. an honest seller has no worries on delcampe and sebastien also will wholeheartly agree with that. :yes:

amities,
cajunsr.
:D
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